With a view to revamp the processes involved in managing and running restaurant chains, we at Torqus have relentlessly endeavoured to use our knowledge and expertise to come up with the best solutions to all your problems. Thanks to our rapport with technology, we have a unique, tech savvy answer to every challenge that the hoteliering industry faces today.
The sophistication with which POS, HO – CS, and SCM have been designed to be the backbone of restaurant chains is something that will manage to look after all your business problems. We also take pride in offering you some additional modules to enhance your business that will assist you in typifying the future of hospitality:
Proactively addressing your customers’ doubts, complaints, and feedback is of utmost importance if you wish your restaurant to be known as the one that values its guests. However, it is not always possible to do the same, unless you have a dedicated resource.
We, at Torqus, offer to you our call center integration module to alleviate these problems. Using our call center ordering application, you can now set up your own call center. This module allows you to better organised your reputation management strategy. You can hire trained call center professionals to interact with your customers, thus ensuring your telephonic presence whenever a potential customer wants to get in touch with you.
Apart from this, the call center integration module also centralizes the process of placing orders at every outlet. This module makes it possible to get real time status update of every order that has been placed. As a result of its properties, it lets you better understand the ordering habits of your customers and eventually create their profile. With such valuable data, you can then make changes to your services and offerings in accordance to the same.