Created to revolutionize restaurant management, our Restaurant Point of Sale software takes comprehensive care of all the front-end activities. It not only helps streamlining the billing process, but also enables evaluation and analysis of every branch by generating numerous reports.
With cut-throat competition in the hospitality industry today, being held back due to trivial problems can be nightmarish and can have a lasting impact on the business. Traditional methods of accounting for every transaction that is made in the process of running an outlet can be cumbersome; leave alone checking for any theft/loss of items in the outlet or sorting out tax issues.
Customer Relationship Management, one of the most crucial practices in the hospitality industry today, refers to engaging and building relations with your customers and prospects with a view to retain and value them.
Customer profiling is a method to create a portrait of your customers and accordingly make decisions related to your offerings and services for the betterment of your restaurant. Although creating a customer profile manually may seem like an elephantine task, Torqus POS software does it all for you in no time.
The POS software Restaurant CRM not only allows you to know your customer thoroughly, but also enables you to make customer centered decisions which are backed by empirical data. It thus adds momentum to your business by actively seeking what appeals to your customers on one hand, and bringing to your notice the areas you need to work on, on the other.
Once obtaining the personal information of the customers, it is possible to contact them with this dis-positional tool. This information helps your outlet to better focus on the customers, send customized offers, address them on first name basis, provide products and services that have been previously ordered, spare them the effort of repeating the same information, etc. Thus, it would reduce costs and generate loyalty among-est your customers at the same time.